Program Manager or Senior Program Officer (Education)



Program Manager or Senior Program Officer (Education)


Ottawa (consideration given to other locations)


Director of Programs




11 April 2021


April 2021


Bilingual French and English essential


PRO 2 (56k to 65k ) or PRO 3 (65k to 76k)


WUSC (World University Service of Canada) is a Canadian non-profit organization working to create a better world for all young people. We bring together a diverse network of governments, civil society organizations, schools, training institutions, private sector partners, and volunteers who share this vision. Together, we develop solutions in education, economic opportunities, and empowerment to overcome inequality and exclusion for youth around the world, particularly young women and young refugees. WUSC currently works in 25 countries across Africa, Asia, the Middle East, and Latin America, with an annual budget of approximately CAD $40 million. We have over 90 staff in our Ottawa office, and over 200 people overseas implementing 16 development projects in collaboration with donors such as Global Affairs Canada (GAC), the UK Foreign Commonwealth and Development Office (FCDO), the World Bank, the Asian Development Bank, and the African Development Bank.

WUSC Education Programming

WUSC is currently implementing education projects in Africa and Asia, with funding from Global Affairs Canada, FCDO’s Girls’ Education Challenge (GEC), and private foundations. WUSC believes in supporting education along the full continuum from early childhood development to tertiary, and we have a particular emphasis on the upper primary to secondary years, when many children -particularly girls- are most likely to drop out. WUSC’s education initiatives work with many conflict-affected populations, particularly refugees and refugee girls.

WUSC is currently initiating a new education project in Mali that aims to reduce the disparities in learning and academic performance of vulnerable girls affected by armed conflict in the regions of Mopti and Segou. The project will mobilize communities in support of girls’ education by involving parents, community leaders and religious leaders to reduce the risk of abandoning schooldue to insecurity or other socio-cultural factors. The Project supports the efforts of the Ministry of National Education to improve the quality of gender sensitive education by training teachers and deploying a new school curriculum that promotes inclusive and gender-sensitive pedagogical approaches and reduction of inequalities between girls and boys. Other key stakeholders in schools will be supported to sensitize and train on good health practices and sexual and reproductive rights, forced marriage and teenage pregnancies – key factors affecting the retention of girls in school.


As Program Manager/ Senior Program Officer (education), the individual selected for this position will support the strategic implementation of WUSC projects falling under the Education theme with an initial emphasis on our girls education project in Mali. The position will report to the WUSC Director of Programs but will also work closely on a day-to-day basis with the Country Director(s) based in our countries of operation. The PM/SPO (Education) will play a critical role in: supporting the Project Director to align with donor policies and project reporting requirements; manage the WUSC Canada portion of the project’s budget; foster collaboration and communication between WUSC Ottawa and WUSC country teams; manage quality control processes of WUSC’s education interventions; and support the growth of WUSC’s education portfolio.


Under the supervision of the WUSC Director of Program, The PM/SPO (Education) will be responsible for:

Program Management

  • Provide support to project teams on project management and implementation including preparation of Project Implementation Plans, Annual Workplans, Annual Reports, Semi-Annual Reports, Monitoring and Evaluation Plans, Gender Strategies, Teacher Training Plans, and other relevant documents required by the donor;
  • Effectively manage relationships with project partners in collaboration with the Project Director, including developing Memoranda of Understanding, supporting the Project Steering Committee and day-to-day operations;
  • Act as a coordinator with various functional units within WUSC’s HQ (e.g. technical advisors, finance, communications, IT, human resources, etc.) to deliver support to WUSC country teams;
  • Support project reporting in collaboration with the WUSC country team;
  • Provide general troubleshooting and facilitation support to requests from the WUSC country team;
  • Oversee logistics for project personnel missions to and from the field;
  • Ensure WUSC’s Gender, Age, and Diversity Policy is applied and work with the Gender Equality and Social Inclusion Advisor to support gender mainstreaming in projects, including participating in the development of project-specific gender strategies and providing coaching to staff in gender equality;
  • Exercise budget control and manage project procurement for international contracts in accordance with contractual obligations and in consultation with the Financial Analyst and the Project Director; and
  • Work with the Financial Analysts to monitor budgets, prepare financial reports and provide financial analysis.
  • During project start-up and in close collaboration with the Project Director, play a coordination and management role to facilitate WUSC country registration, office set-up and staff recruitment.

Networking, Positioning, and Program Development

  • Participate in project-relevant learning and knowledge sharing groups;
  • Collaborate with the project technical advisors in Canada and in our country offices in order to ensure a robust approach to education programming, drawing from international best practices, within and across our education project portfolio;
  • Collaborate with WUSC’s current network of education technical experts in multiple project countries via the Education Working Group in order to develop WUSC’s toolbox and approaches to relevant issues within the education sector;
  • Represent WUSC at relevant conferences, fora, working groups and meetings and maintain close working relationships with counterparts in other relevant international NGOs, donors, partners, and academia;
  • Prepare and deliver presentations about WUSC’s education programs as required;
  • Seek opportunities to increase the awareness, commitment and involvement of WUSC’s University and College members, private sector partners and other key stakeholders;
  • Participate in WUSC’s communications work by providing data, information and other material for use with WUSC’s Canadian and international constituency and assist in implementing constituency building, communication strategies, and fundraising activities;
  • Identify potential international, Canadian and local partners for new education initiatives in Africa;
  • Working alongside the Education Advisor and members of the Program Development team, seek opportunities for additional programming and collaboration with peers in the education sector; and
  • Support the Program Development team to design new education initiatives and complete proposals and budgets, coordinating and working alongside teams in WUSC’s country offices.

Quality Assurance and Capacity Development

  • Ensure the consistent identification and application of internal quality standards, lessons learned and external best practices across education projects;
  • Support program staff in the development or revision of program/project-specific education strategies, plans and activities;
  • Assist program staff in project planning and management approaches (including results based management tools) and propose strategies to increase project/program impact in Education;
  • Collaborate with existing WUSC technical resources to identify strengths and weaknesses in existing education practices, leading the development of improved systems, processes, and tools for improving our results;
  • Collaborate with existing WUSC technical resources to create resources and tools (i.e. tipsheets, webinars, etc.) to assist staff in effectively prioritizing and integrating best practices in Education in their work; and
  • Support capacity building efforts related to education programming for WUSC Ottawa and field staff, including training and coaching to WUSC staff and partners.



  • Bachelor’s degree in a related field (social sciences, education, international development);
  • Master’s degree in a related field an asset;
  • Or a combination of education and relevant work experience

Experience & Competencies

  • A minimum of 5 years of experience working for international development organizations, preferably in developing countries and in Canada;
  • Knowledge of education sector, including specialization in education in fragile and conflict-affected contexts and girls’ education;
  • Excellent working knowledge of Results Based Management approaches including Logic Models and monitoring and evaluation tools;
  • Experience with a range of institutional donors, ideally with Global Affairs Canada.
  • Strong capacity for strategic analysis and research skills;
  • Excellent administration and organizational skills, including ability to prioritize tasks and handle multiple initiatives under tight deadlines;
  • Preference for working in teams;
  • Proven ability to work productively with a variety of stakeholders to run participatory processes and meet tight deadlines with an emphasis on producing quality products;
  • Effective interpersonal and influencing skills, including the ability to build relationships, network, communicate and represent at a senior level are essential;
  • Flexibility, with a strong work ethic and an entrepreneurial spirit to accommodate high levels of responsibility and multiple priorities;
  • Excellent capacity building skills, with demonstrated experience in effective training, coaching and facilitation;
  • Passion and commitment to gender equality and youth empowerment.


  • Complete fluency in spoken and written French and English is required.


Join Us. Our work is important, cutting-edge, and fast-paced. We encourage curiosity, innovation, and flexibility, and we provide a phenomenal learning experience.

WUSC offers a dynamic international work environment with a diverse intercultural workforce. We offer employees exciting opportunities to apply their skills and gain experience all while making a difference in the lives of youth around the world. Employees at WUSC work hard to create lasting change in education, economic opportunities and empowerment.

The WUSC office is in centrally located Hintonburg in Ottawa. Currently WUSC team members are working remotely. WUSC offers flexible working arrangements, competitive benefits, four weeks of annual leave (for full-time employees), safe and healthy working conditions, and fair compensation. Click here to learn more about WUSC Top 100 Employers of National Capital Region 2021.


WUSC’s activities seek to balance inequities and create sustainable development around the globe; the work ethic of our staff, volunteers, representatives and partners shall correspond to the values and mission of the organization. WUSC promotes responsibility, respect, honesty, and professional excellence and we will not tolerate harassment, coercion, sexual exploitation or abuse of any form. Successful applicants will be required to undertake an enhanced criminal record check where appropriate.

WUSC is an equal opportunity employer. We welcome and encourage applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Only those candidates selected for an interview will be contacted. No telephone calls please.

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