Program Officer – Durable Solutions For Refugees



Program Officer – Durable Solutions for Refugees


Remote (Canada)


Manager, Canadian Programming, Durable Solutions for Refugees


Full time, 12 month contract


PRO 1 (50k – 56k)


Until filled – Applications will be reviewed on an ongoing basis


January 2023

Are you passionate about newcomer employment and refugee resettlement ? WUSC is currently looking for a Program Officer to become part of our dynamic Durable Solutions for Refugees team!


WUSC (World University Service of Canada) is a Canadian international development and refugee sponsoring non-profit organization. Present in over 25 countries, we improve education, employment, and empowerment opportunities for young people around the world. We work with a unique and powerful network of post-secondary institutions, private sectors partners, and volunteers to fulfill our mission and vision of creating a world where all young people can grow up in safe, secure, and supportive environments; where they can learn, work, and play a vital role in their country’s development.

Nature and Scope:

For decades, WUSC has connected non-traditional actors, such as postsecondary institutions, students, staff and faculty, with opportunities to sponsor refugees and support their inclusion in Canadian communities. In 2019, WUSC launched HIRES, a pilot that has resettled,trained and placed refugees directly into vacant entry level jobs in Canada. Through HIRES, WUSC engages staff at Canadian workplaces in the private sponsorship of refugees, and refugee youth (24 to 30 years old) who are selected for the program are offered an immigration pathway to Canada and full-time employment in the hospitality sector in British Columbia. The Program Officer will support both the HIRES program and the related Research for the Expansion of HIRES (RE-HIRES) initiative, which collects and disseminates evidence on the benefits, sustainability and scalability of the HIRES project.


Reporting to the Manager – Canadian Programming, the Program Officer, Durable Solutions for Refugees is responsible for coordinating research activity logistics and supporting research activities under RE-HIRES, and administrative and logistics support to HIRES. Specifically, the Program Officer will:

Research coordination and implementation

  • Support data collection through qualitative and quantitative methods.
  • Coordinate logistics of research activities and stakeholder convening events.
  • Support the development and implementation of research tools, i.e. surveys, interviews and focus group discussions.
  • Transcribe Focus Group Discussion (FDG) and Key Informant Interview (KII) recordings/notes.
  • Support the analysis of all data.

Knowledge Products and Report development

  • Coordinate policy and/or dissemination events in partnership with key stakeholders involved in the research.
  • Design and develop knowledge products for diverse audiences; products could include reports, blog posts, social media threads, live/interactive content etc.
  • Contribute to writing reports, synthesizing data and project results, data visualization.


  • Coordinate logistical arrangements for research and program based events and conferences including coordinating the technical support for on-line training and administering travel arrangements for stakeholders and training/event participants.
  • Prepare finance requisitions and manage bill payments.
  • Coordinate and monitor timely disbursement of funds to stakeholders.
  • Monitor compliance of private sponsor and stakeholder required documentation.
  • Coordinate immigration form completion for sponsors and submission to Immigration Refugee Citizenship Canada

Other duties as required

  • Support the WUSC RE-HIRES team to implement the RE-HIRES Project Implementation Plan.



  • University degree in a related field with a strong empirical research emphasis, i.e. Social Work, Community Development, Adult Education, Refugee Studies or other related fields

Skills and experience:

  • 2-4 years of related professional or academic experience. A combination of knowledge, skills and experience in: refugee resettlement, economic integration of newcomers and/or experience in participatory research and monitoring and evaluation of community development programs is an asset;
  • Basic knowledge of quantitative data collection and descriptive and inferential data analysis;
  • Experience in qualitative data collection, research, analysis and information sharing;
  • Experience in the development of data collection tools and data collection protocols;
  • Experience coordinating or supporting large-scale research projects;
  • Well-developed writing skills: clear, concise, persuasive writing style;
  • Event planning, coordination and logistics;
  • Strong technology skills, including the suite of Google suite and data management and analysis tools, familiarity with with spreadsheets (Google Sheets in particular)<span style="font-size: 11pt; font-family: 'Open Sans',sans-serif; color: #000000; background-color: transparent; font-weight: 400; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">;
  • Strong organization and administration skills;
  • Strong interpersonal skills: able to work well with teams under tight deadlines.


  • Demonstrated high level written and verbal communication skills in English;
  • Comfortable working in a fast-paced team and balancing multiple priorities;
  • Passion and commitment to gender equality and youth empowerment;
  • Detail oriented and commitment to ethical standards in monitoring and evaluation;
  • Proven ability to work productively with a variety of stakeholders to achieve participatory processes and meet tight deadlines with an emphasis on producing quality products;
  • Demonstrated initiative and ability to work independently.
  • Curious, enthusiastic and willing to innovate and adapt.


  • Complete fluency, oral and written in English. Ability to work in in French is an asset


Join Us. Our work is important, cutting-edge, and fast-paced. We encourage curiosity, innovation, and flexibility. And we provide a phenomenal learning experience.

WUSC offers a dynamic international work environment with a diverse intercultural workforce. We offer employees exciting opportunities to apply their skills and gain experience all while making a difference in the lives of youth around the world. Employees at WUSC work hard to create lasting change in education, economic opportunities and empowerment.

The WUSC office is in Ottawa. Currently WUSC team members are mostly working remotely. WUSC offers flexible working arrangements, competitive benefits, four weeks of annual leave (for full-time employees), safe and healthy working conditions, and fair compensation.


WUSC is an equal opportunity employer. We welcome and encourage applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Only those candidates selected for an interview will be contacted. No telephone calls please.

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