Senior Program Officer – Monitoring, Evaluation, Research And Learning



Senior Program Officer – Monitoring, Evaluation, Research and Learning, Durable Solutions for Refugees


Remote (Canada)


Manager, Canadian Programming, Durable Solutions for Refugees


Full time, 9 month contract


PRO 2 (56k – 65k)


Aug 3, 2022


As soon as possible

Are you passionate about newcomer employment and refugee resettlement ? WUSC is currently looking for a Senior Program Officer to become part of our dynamic Durable Solutions for Refugees team!


WUSC (World University Service of Canada) is a Canadian international development non-profit organization. Present in over 25 countries, we improve education, employment, and empowerment opportunities for young people around the world. We work with a unique and powerful network of post-secondary institutions, corporate partners, and volunteers. Our vision is to create a world where all young people can grow up in safe, secure, and supportive environments; where they can learn, work, and play a vital role in their country’s development.

Since 2019 WUSC has piloted HIRES (Hospitality Industry welcomes Refugee Employment-linked Sponsorship initiative), which has both resettled, as well as trained and placed refugees directly into vacant lower-skilled jobs in Canada. Through HIRES, WUSC is testing a new model where staff in Canadian workplaces are engaged in the private sponsorship and newcomer refugee youth (24 to 30 years old) are selected and trained, and offered full-time employment in the hospitality sector in British Columbia. To document the learnings and contribute to the evidence base on labour mobility for refugee resettlement, WUSC will implement RE-HIRES, which will engage relevant stakeholders through consultation and research activities to inform the further development of the HIRES model and wide dissemination of the findings.

Nature and Scope:

Reporting to the Manager – Canadian Programming, the Senior Program Officer, Monitoring, Evaluation, Learning and Research, Durable Solutions for Refugees is responsible for coordinating research and evaluation activities under the RE-HIRES initiative that aims to achieve the following: (1) Use HIRES to build the strong evidence base to promote the use of workplace-led refugee sponsorship to increase Canadian employers’ engagement in the economic integration of refugees; (2) Increase knowledge and awareness among Canadian employers and relevant policymakers on good practices and options to employ and integrate refugee workers; and (3) Identify and assess opportunities to scale workplace-led refugee sponsorship to new sectors, geographies, and employers. RE-HIRES is allowing WUSC to strengthen the evidence base for the next iteration of HIRES, as well as expand the network of stakeholders that could engage in refugee employment and integration.

Specifically, the Senior Program Officer will:

Project Coordination

  • Coordinate and liaise with the WUSC RE-HIRES Committee to implement the RE-HIRE Project Implementation Plan, including refining research questions and methodology.
  • Coordinate the convening of relevant stakeholders in RE-HIRES research activities.
  • Coordinate policy and/or dissemination events in partnership with key stakeholders involved in the research.
  • Coordinate the recruitment and oversight of external consultants.

M&E Design and Implementation

  • Conduct environmental scans of relevant policy, programs and industry contexts.
  • Design and develop research tools, i.e. surveys, Interviews and Focus Group Discussions (FGDs), building on the existing HIRES Performance Measurement Framework and monitoring and evaluation plan and key research questions.
  • Conduct Focus groups and/or interviews with stakeholders.
  • Coordinate the collection and analysis of all data.

Knowledge Product and Report development

  • Lead on the design and development of knowledge products for diverse audiences; products could include reports, blog posts, social media threads, live/interactive content etc.

Other duties as required



  • Master’s degree in a related field with a strong empirical research emphasis, i.e. Social Work, Community Development, Adult Education, Refugee Studies or other related fields

Skills and experience:

  • 5-7 years of related professional or academic experience. A combination of knowledge, skills and experience in: refugee resettlement, economic integration of newcomers and/or experience in participatory research and monitoring and evaluation of community development programs is an asset;
  • Experience with program evaluation concepts and principles;
  • Basic knowledge of quantitative data collection and descriptive and inferential data analysis;
  • Proven extensive experience in qualitative data collection, research, analysis and information sharing;
  • Experience in the development of data collection tools and data collection protocols;
  • Experience coordinating large-scale research projects.


  • Demonstrates initiative and flexibility, with a strong work ethic and an entrepreneurial spirit;
  • Demonstrated high level written and verbal communication skills in English;
  • Comfortable working in a fast-paced team and balancing multiple priorities;
  • Passion and commitment to gender equality and youth empowerment;
  • Superior research and report writing skills;
  • Effective interpersonal and communication skills, including the ability to build relationships, network and represent WUSC with program partners;
  • Strong technology skills, including the suite of Google office tools and data management and analysis tools;
  • Strong organization and administration skills;
  • Detail oriented and strong commitment to ethical standards in monitoring and evaluation;
  • Proven ability to work productively with a variety of stakeholders to run participatory processes and meet tight deadlines with an emphasis on producing quality products.


  • Complete fluency, oral and written in English and ability to work in in French is an asset


Join Us. Our work is important, cutting-edge, and fast-paced. We encourage curiosity, innovation, and flexibility. And we provide a phenomenal learning experience.

WUSC offers a dynamic international work environment with a diverse intercultural workforce. We offer employees exciting opportunities to apply their skills and gain experience all while making a difference in the lives of youth around the world. Employees at WUSC work hard to create lasting change in education, economic opportunities and empowerment.

The WUSC office is in Ottawa. Currently WUSC team members are mostly working remotely. WUSC offers flexible working arrangements, competitive benefits, four weeks of annual leave (for full-time employees), safe and healthy working conditions, and fair compensation.


WUSC is an equal opportunity employer. We welcome and encourage applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Only those candidates selected for an interview will be contacted. No telephone calls please.

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