Business Management Advisor


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Assignment ID:
Assignment Title:
Business Management Advisor
12 months (flexible)
Time Commitment:
35 hours per week

Assignment Context

Are you passionate about improving educational, economic and empowerment opportunities for young refugee women? If so this might be the role for you!

As the Business Management Advisor for RefuSHE’s Artisan Collective you will support with strategy development, operational improvement, and production management expertise. You will provide a strategic roadmap/plan for the Collective’s growth over the next few years. This includes, but is not limited to, conducting a SWOT analysis of the Collective, assessing its operations and workflows, and developing a detailed business plan with strategies to increase production capacity, enhance supply chain efficiencies, and enhance capacity of the Collective staff with the aim of building a team with a strong business acumen.

Apply today to make a difference in the lives of refugee women and girls in Kenya!

Roles and Responsibilities

  • Create a strategic roadmap/plan defining the pathways and milestones (short, medium, and long-term) towards growth for the Collective and include opportunity and risk considerations across operations, supply chain, production, sales, staffing, and policies. Ensure strategic plan components reflect the social mission of the Artisan Collective and consider the vulnerability of the target work force (refugee young women)
  • Support the creation of structures and systems for a smooth, predictable, and efficient production, e.g. production delivery/lead time schedules and continually assess production capacity against incoming orders with the entire team 
  • Improve inventory management processes to minimize stock-outs and loss during production and storage. Enhance efficiencies in the reorder process to avoid over or under-purchasing to minimize stock holding costs.
  • Conduct a thorough operations assessment to identify inefficiencies and develop and implement revised procedures to improve efficiencies across the Collective while maintaining compliance within larger organization. As part of operations assessment, identify bottlenecks in operations and work across functions and with the Collective team to collectively identify long-lasting cost effective and eco conscious solutions to these
  • Enhance systems for tracking, reporting, analyzing and forecasting operational functions
  • In liaison with the Collective staff, develop a high performing, reliable and diverse supplier base that can meet the needs of production and customer demand
  • Undertake public engagement and fundraising activities before, during, and after their volunteer assignment. You will be equipped with tools, training, and support to achieve these goals 
  • Ensure that a gender equality lens is consistently applied in the execution of all activities
  • Support partners to empower young women and promote a culture of gender sensitive representation in all activities and program benefits.  
  • Submit reports as required by the partner organization and by WUSC.

Experience and Qualifications

  • Five years demonstrable experience in business management, management consulting, strategic management of commercial or social enterprises, and/or business operations
  • Experience in financial management required 
  • Experience in change management and operational process improvement
  • Ability to lead, inspire, and develop a commercial centric culture while being sensitive to the social mission and vulnerability of refugee young women
  • Creative thinking, strong problem-solving skills, and an entrepreneurial mindset
  • Self-starter, highly driven, and capable of executing on responsibilities with minimal oversight and follow-up of management is essential
  • Understanding of social enterprises and the social business sector 
  • Experience in manufacturing considering an asset 
  • Experience in change management and operational process improvement an asset
  • A commitment to gender equality, youth inclusion, and international volunteering
  • Flexibility, adaptability, resilience, self-awareness, confidence, ability to work well in a team, interpersonal skills, communication skills and cultural sensitivity
  • Written and oral fluency in English.

Project Description

Volunteering for development is one of the important ways in which WUSC pursues its mission. The IGNI+E project, funded by Global Affairs Canada, supports over 70 partner organizations to advance gender equality and the economic empowerment of 1.2 million youth around the world. IGNI+E harnesses the knowledge, capacity and expertise of skilled Canadians through volunteer assignments and public engagement activities to assist partners in improving their performance, advocating for gender equality, and implementing more sustainable, innovative and inclusive initiatives and services for poor and marginalised youth, particularly young women. Overseas, our volunteers collaborate with a wide variety of partners, including enterprise and social enterprise development incubators, skills training centres, women's organizations, and youth groups. In Canada, WUSC works with institutions and individuals to identify, prepare, and support volunteers who travel overseas to support our partners. Our network in Canada also works with WUSC to raise awareness among Canadians to inspire greater action on global development issues. Our collective focus is on sustainable and inclusive changes to create a better world for youth.

Partner Description

RefuSHE works to protect, educate, and empower orphaned, unaccompanied, and separated refugee girls and young women to build healthier and more resilient futures for themselves and their children. RefuSHE provides a holistic model of services to orphaned and separated refugee girls including education and economic opportunities, case management, a safe house, community outreach and advocacy and research.

Support Package

  • Support and guidance from the WUSC Volunteer Mobilization Team prior to departure and from WUSC Country Team while on assignment
  • Participation in a pre-departure training where you will have the opportunity to learn about the program, gain practical skills for living and working in an intercultural context and meet other volunteers
  • Travel, meals and accommodation are covered during in-person pre-departure
  • In-country orientation upon arrival in country of assignment
  • Language training in country of assignment, where required
  • Airfare to and from country of assignment
  • Support from the WUSC Administrative Officer for all relevant visas and work permits
  • Cost of required country specific vaccinations and antimalarials
  • Health insurance
  • Modest monthly living and accommodation allowance while in country of assignment
  • Vacation leave entitlement
  • Return debriefing after completion of assignment
  • An incredible opportunity to make a meaningful contribution to global development, enhance your professional skills and participate in an experience of a lifetime!

WUSC’s Safeguarding Policy

WUSC’s activities seek to balance inequities and create sustainable development around the globe; the work ethic of our staff, volunteers, representatives and partners shall correspond to the values and mission of the organization. WUSC promotes responsibility, respect, honesty, and professional excellence and we will not tolerate harassment, coercion and sexual exploitation and abuse of any form. Successful applicants will be required to sign off on the WUSC Code of Conduct and the Self-Disclosure Form. International volunteers will also be required to submit a criminal record verification.

WUSC is a signatory to the Cooperation Canada Leaders’ Pledge on Preventing and Addressing Sexual Misconduct. The pledge represents the shared commitment as Canada’s global development and humanitarian leaders to ensure the full implementation of practices and policies that will protect and respond to our own staff, volunteers and the communities we serve. We are committed to creating safe and respectful workplaces and programs that promote gender equality and are free from gender-based violence, including by addressing and responding to all abuse of power, holding people to account, and protecting the vulnerable. Read the full pledge.

Your application and COVID-19

Your work building capacity towards more resilient and inclusive economies is needed now more than ever! WUSC continues to work with our partners around the world through the support of e-volunteers residing in Canada and through the support of Canadians and other expatriates currently residing in Ghana, Uganda, Kenya, Malawi, Sri Lanka and Vietnam.

If you are currently residing in one of these countries and hold Canadian citizenship or permanent residence status - or hold citizenship or permanent residence status in countries in Africa or Asia - apply today to one of our international volunteer postings or to the general application form! Please specify your current country of residence in your application.

As an e-volunteer, you can work remotely from your kitchen table and still make an impact through WUSC’s e-volunteering program! See available e-volunteer opportunities below and click here for our e-volunteer FAQ.

International Departures

WUSC has resumed planning and recruitment for international departures for our volunteer assignments from, earliest, October 2021. However, the current global context continues to evolve and, as we continue to closely monitor international, national and local health information and guidelines, our plans and timelines are subject to change. The health and safety of our partners and our volunteers is our top priority and, as such, we are undertaking a rigorous international volunteer resumption planning process. A number of conditions will need to be met before an assignment will be given the green light to proceed, including the lifting of Canada's non-essential travel restrictions. All individuals considering volunteering internationally with WUSC must demonstrate openness, flexibility and accept to meeting the following conditions:

  • Volunteers must be fully vaccinated (two vaccine doses) against COVID-19 and be able to provide evidence of vaccination.
  • Volunteers must meet Canadian and Assignment Country Government and airline requirements related to PCR testing.
  • Volunteers must agree to follow all COVID-19 mitigation instructions as issued by the Canadian Government, WUSC and by the local authorities in the country of assignment.

See available international opportunities below and click here for our international volunteer FAQ.

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