Knowledge Management & Documentation Advisor


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Assignment ID:
Assignment Title:
Knowledge Management & Documentation Advisor
WUSC Ghana
6 to 12 months (flexible)
Time Commitment:
35 hours per week

Assignment Context

Are you passionate about supporting vulnerable young girls life changing economic opportunities? Do you have strong analytical skills, are you able to take project data and transform it into compelling stories? 

As the Knowledge Management & Documentation Advisor working from the WUSC Ghana office, you will support the Innovation in Non-traditional Vocational Education and Skills Training (INVEST) project team, and work closely with the Monitoring Evaluation, Reporting and Learning Advisor in capturing and translating project results into compelling stories.

Apply today to have an impact in expanding opportunities for young girls to access jobs within male-dominated trades in Ghana!

Roles and Responsibilities

  • Support in the design of learning resources and visualization tools including infographics, graphs, charts, one-page snapshots and/or summaries of findings, for targeted internal and external audiences
  • Support the design and development of a knowledge management Platform and oversee its roll out
  • Assist in designing and conducting regular learning review consultations and workshops with key stakeholders and/or partners, after-action reviews and lessons learned exercises, and other participative forms of community engagement and feedback collection
  • Support the MERL Advisor to derive key insights and lessons learnt to form content for strategic briefs, reports and communication materials targeting a variety of external audiences including donors, and partners
  • Assist in documenting and production of best practices, lessons learnt, success stories and other communication
  • In consultation with the monitoring evaluation, reporting and learning team, strategically disseminate findings, knowledge and guidance through various avenues, including but not limited to communities of practice, virtual or on-site workshops, conferences, and webinars, within Ghana and WUSC globally
  • Support with other general Innovation in non-traditional vocational education and skills training project duties and responsibilities as required
  • Participate in pre-assignment training
  • Participate in at least 3 public engagement initiatives before, during, or after the assignment. Volunteers will be equipped with the tools, training, and support to achieve these goals. Volunteers will also have one virtual check-in with the Public Engagement Officer throughout the course of their assignment
  • Set up a personalized volunteer fundraising page on the WUSC fundraising platform and share it in your networks. Volunteers will be supported with the tools, training and support to achieve the fundraising goal
  • Ensure that a gender equality lens is consistently applied in the execution of all activities
  • Support partners to empower young women and promote a culture of gender sensitive representation in all activities and program benefits
  • Submit reports as required by the partner organization and by WUSC.

Experience and Qualifications

  • Bachelor’s degree in relevant field (social sciences, international development, knowledge management, statistics, communication)
  • At least three (3) years of experience in a position with similar responsibilities and tasks preferably with international non-governmental organizations or operational United Nation agencies
  • Proven information and communications technology skills in data visualization, Management Information Systems and/or graphic design, and software programs
  • Ability to translate data into concise and neatly designed project assets (briefs, case studies, infographics, etc.) 
  • Ability to capture and translate project results into compelling stories for a range of audiences
  • Experience in qualitative and quantitative research methodologies, and analysis with basic knowledge in statistics
  • A commitment to gender equality, youth inclusion, and international volunteering
  • Flexibility, adaptability, excellent interpersonal skills and cultural sensitivity
  • Experience with group facilitation and trainings, including content development considered an asset
  • Experience living and working internationally considered an asset
  • Written and oral fluency in English.

Partner Description

World University Service of Canada (WUSC) is a Canadian non-profit organization with a mission to enhance education, economic opportunities, and empowerment for youth. WUSC works with a diverse network of volunteers, students, institutions, governments, and businesses. Together, WUSC and its networks foster youth-centered solutions to overcome inequality and exclusion, with a vision of a better world for all young people.The Innovation in Non-traditional Vocational Education and Skills Training (INVEST) program for women in Ghana is a 5-year collaborative initiative (2020-2025) that will build sustainable pathways to enhanced economic empowerment, well-being and inclusive growth for 5,000 urban poor young women in Accra, Kumasi, and Sekondi-Takoradi, Ghana. This CAD$8.5 million project will test and scale innovative, sustainable models to improve the enabling environment, reduce gender-specific barriers to women’s economic participation, and enhance access to decent work for marginalized women in high-growth, non-traditional sectors. Using an inclusive market systems (IMS) approach, the project will invest in women, institutions and the labour market system of high-growth sectors to achieve transformative change that is sustainable and scalable.

Support Package

  • Support and guidance from the WUSC Team prior to assignment and from WUSC Country Team while on assignment
  • Pre-assignment training to learn about the volunteering for development program, gain practical skills for living and working in an intercultural context and network with other volunteers
  • WUSC country orientation
  • Modest monthly living allowance
  • Pre-assignment medical exam
  • Health insurance
  • Criminal record verification
  • Vacation leave entitlement
  • Debriefing after completion of assignment
  • An incredible opportunity to make a meaningful contribution to global development, enhance your professional skills and participate in an experience of a lifetime!

WUSC’s Safeguarding Policy

WUSC’s activities seek to balance inequities and create sustainable development around the globe; the work ethic of our staff, volunteers, representatives and partners shall correspond to the values and mission of the organization. WUSC promotes responsibility, respect, honesty, and professional excellence and we will not tolerate harassment, coercion and sexual exploitation and abuse of any form. Successful applicants will be required to sign off on the WUSC Code of Conduct and the Self-Disclosure Form. International and national volunteers will also be required to submit a criminal record verification.

WUSC is a signatory to the Cooperation Canada Leaders’ Pledge on Preventing and Addressing Sexual Misconduct. The pledge represents the shared commitment as Canada’s global development and humanitarian leaders to ensure the full implementation of practices and policies that will protect and respond to our own staff, volunteers and the communities we serve. We are committed to creating safe and respectful workplaces and programs that promote gender equality and are free from gender-based violence, including by addressing and responding to all abuse of power, holding people to account, and protecting the vulnerable. Read the full pledge.

International Volunteer Departures Have Resumed

Your work building capacity towards more resilient and inclusive economies is needed now more than ever! After a pause on travel since March 2020, international volunteer departures to Africa, Asia and the Caribbean have resumed.

All individuals considering volunteering internationally with WUSC must demonstrate openness, flexibility and accept to meeting the following conditions:

  • Volunteers must be fully vaccinated against COVID-19 and be able to provide proof of vaccination.
  • Volunteers must meet Canadian and Assignment Country Government and airline requirements related to PCR testing.
  • Volunteers must agree to follow all COVID-19 mitigation instructions as issued by the Canadian Government, WUSC and by the local authorities in the country of assignment.

See available international opportunities below and click here for our international volunteer FAQ.

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