Privacy Policy
World University Service of Canada (“WUSC” or “We”) respect your privacy and are committed to protecting it by complying with this policy.
Purpose
This policy describes:
- How we collect, use, disclose, and protect the personal information of our program participants, donors, website users, and other stakeholders (“you”).
- Describes the types of information we may collect from you or that you may provide when you visit our website https://wusc.ca (our “Website”), or participate in our other data collection activities.
- Our practices for collecting, using, maintaining, protecting, and disclosing that information.
We will only use your personal information in accordance with this policy unless otherwise required by applicable law. We take steps to ensure that the personal information that we collect about you is adequate, relevant, not excessive, and used for limited purposes.
Scope
Privacy laws generally define “personal information” as any information about an identifiable individual, which includes information that can be used on its own or with other information to identify, contact, or locate a single person.
This policy applies to information we collect, use, or disclose about you:
- On this Website.
- In email, text, and other electronic messages between you and WUSC.
- During the course of our various projects and activities.
When visiting this Website or participating in one of our projects, you may be invited or asked to access third-party websites, plug-ins, services, social networks, or applications. Clicking on those links or enabling those connections may allow the third party to collect or share data about you. If you follow a link to a third-party website or engage a third-party application, please note that these third parties have their own privacy policies and we do not accept any responsibility or liability for these policies. We do not control these third-party websites or applications, and we encourage you to read the privacy policy of every website you visit.
Please read this policy carefully to understand our policies and practices for collecting, processing, and storing your information. If you do not agree with our policies and practices, your choice is not to use our Website or participate in any of our other data collection exercises. By accessing or using this Website, or participating in our data collection exercises, you indicate that you understand, accept, and consent to the practices described in this policy.
This policy may change from time to time (see Changes to Our Privacy Policy). Your continued use of this Website after we make changes indicates that you accept and consent to those changes, so please check the policy periodically for updates. We will notify you in advance of any material changes to this policy and obtain your consent to any new ways that we collect, use, and disclose your personal information.
Policy
Information We Collect About You
We collect and use several types of information from and about you, including personal information that we can reasonably use to directly or indirectly identify you, such as your name, title, mailing address, e-mail address, telephone number, age, and gender (“personal information“).
How We Collect Information About You
We use different methods to collect your information, including through:
- Direct interactions with you when you provide it to us, for example, by filling in forms and online surveys, corresponding with us by phone, email, or otherwise, or participating in our project interviews and focus group discussions.
- Automated technologies or interactions, such as when you navigate through our Website. Information collected automatically may include usage details, IP addresses, and information collected through cookies.
Note: Some of our education-based project activities require the collection of personal information of minors. In these instances, we include mechanisms to obtain consent from the child’s legal guardian if they do not meet the national age threshold for informed consent.
Information You Provide to Us
The information we collect directly from you may include:
- Information that you provide by filling in forms directly with us or on our Website. This includes information provided to subscribe to our mailing lists and when applying to our programs or services.
- Records and copies of your correspondence (including email addresses), if you contact us.
- Your responses to surveys, interviews, and focus group discussions that we might ask you to complete for research and evaluation purposes.
Information We Collect Through Cookies and Other Automatic Data Collection Technologies
As you navigate through and interact with our Website, we may use cookies or other automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:
- Details of your visits to our Website, including traffic data, location data, logs, and other communication data and the resources that you access and use on the Website.
- Information about your computer and internet connection, including your IP address, operating system, and browser type.
Third Party Use of Cookies and Other Tracking Technologies
Some content or applications on the Website are served by third-parties, including content providers and application providers. These third parties may use cookies to collect information about you when you use our Website. The information they collect may be associated with your personal information or they may collect information, including personal information, about your online activities over time and across different websites and other online services. They may use this information to provide you with interest-based (behavioural) advertising or other targeted content.
How We Use Your Information
We use information that we collect about you or that you provide to us, including any personal information:
- To present our Website and its contents to you.
- To provide you with information or services that you request from us.
- To fulfill the purposes for which you provided the information or that were described when it was collected, or any other purpose for which you provide it.
- To notify you about changes to our Website or any programs or services we offer.
- To improve our Website, programs or services, marketing, or customer relationships and experiences.
- To allow you to participate in interactive features, or similar features on our Website.
- In any other way we may describe when you provide the information.
- For any other purpose with your consent.
Opting-Out of Communications
We provide an opportunity for any user to unsubscribe or opt-out of contact with WUSC on an ongoing basis by using the unsubscribe mechanism at the bottom of our e-mails, or by contacting WUSC by e-mail at [email protected], by phone at 1-800-267-8699, or by mail at 1404 Scott Street, Ottawa, ON, Canada, K1Y 2N2.
Disclosure of your information
We may disclose personal information that we collect or you provide as described in this privacy policy:
- In accordance with applicable law, to another entity in the event of a restructuring or reorganization.
- To contractors, service providers, and other third parties we use to support our business and who are contractually obligated to keep personal information confidential, use it only for the purposes for which we disclose it to them, and to process the personal information with the same standards set out in this policy.
- To fulfill the purpose for which you provide it.
- For any other purpose disclosed by us when you provide the information.
- With your consent.
We may also disclose your personal information to comply with any court order, law, or legal process, including to respond to any government or regulatory request, in accordance with applicable law.
Transferring your personal information
We may transfer personal information that we collect or that you provide as described in this policy to contractors, service providers, and other third parties we use to support our association and who are contractually obligated to keep personal information confidential, use it only for the purposes for which we disclose it to them, and to process the personal information with the same standards set out in this policy.
We may process, store, and transfer your personal information in and to a foreign country, with different privacy laws that may or may not be as comprehensive as the law in your country. In these circumstances, the governments, courts, law enforcement, or regulatory agencies of that country may be able to obtain access to your personal information through the laws of the foreign country. Whenever we engage a service provider, we require that its privacy and security standards adhere to this policy and applicable Canadian privacy legislation.
By submitting your personal information or engaging with the Website, you consent to this transfer, storage, or processing.
Data Security
The security of your personal information is very important to us. We use physical, electronic, and administrative measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure.
The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Website or applications, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.
Unfortunately, the transmission of information via the Internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website.
Data Retention
Except as otherwise permitted or required by applicable law or regulation, we will only retain your personal information for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. Under some circumstances we may anonymize your personal information so that it can no longer be associated with you. We reserve the right to use such anonymous and de-identified data for any legitimate business purpose without further notice to you or your consent.
Accessing And Correcting Your Personal Information
It is important that the personal information we hold about you is accurate and current. Please keep us informed if your personal information changes. By law you have the right to request access to and to correct the personal information that we hold about you.
If you want to review, verify, correct, or withdraw consent to the use of your personal information you may also send us an email at [email protected] to request access to, correct, or delete any personal information that you have provided to us. You may also contact us by phone at 1-800-267-8699, or by mail at 1404 Scott Street, Ottawa, ON, Canada, K1Y 2N2.
We may request specific information from you to help us confirm your identity and your right to access, and to provide you with the personal information that we hold about you or make your requested changes. Applicable law may allow or require us to refuse to provide you with access to some or all of the personal information that we hold about you, or we may have destroyed, erased, or made your personal information anonymous in accordance with our record retention obligations and practices. If we cannot provide you with access to your personal information, we will inform you of the reasons why, subject to any legal or regulatory restrictions.
If you are concerned about our response or would like to correct the information provided, you may contact our Privacy Officer at the email provided in this policy.
Withdrawing Your Consent
Where you have provided your consent to the collection, use, and transfer of your personal information, you may have the legal right to withdraw your consent under certain circumstances. To withdraw your consent, if applicable, contact us by email at [email protected], by phone at 1-800-267-8699, or by mail at 1404 Scott Street, Ottawa, ON, Canada, K1Y 2N2.
Changes To Our Privacy Policy
It is our policy to post any changes we make to our privacy policy on this page. If we make material changes to how we treat our users’ personal information, we will notify you by email to the email address you provided or through a notice on the Website home page.
We include the date the privacy policy was last revised at the top of the page. You are responsible for ensuring we have an up-to-date, active, and deliverable email address for you, and for periodically visiting our Website and this privacy policy to check for any changes.
Contact Information and Challenging Compliance
We welcome your questions, comments, and requests regarding this privacy policy and our privacy practices. Please contact us at:
Privacy Officer
Stephanie Leclair
Director, Communications & Digital Transformation
We have procedures in place to receive and respond to complaints or inquiries about our handling of personal information, our compliance with this policy, and with applicable privacy laws. To discuss our compliance with this policy please contact our Privacy Officer using the contact information listed above.